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Frequently
Asked Questions:
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your question not here? Ask
us via email!
| 1.
Do You Ship Worldwide? |
Yes!
However, due to the increase of Internet
fraud from Nigeria, we will not ship items there.
| 2.
Do Your Prices Include Worldwide Shipping and Insurance? |
Yes!
All of our prices include worldwide air shipping and insurance.
Overnight or two day delivery options are available for
an additional fee.
| 3.
Can I Order A Catalog Of Your Items? |
No.
Our inventory is comprised of unique
vintage items that we do not have multiples of. Our catalog
is our website. Please use it to order what you need.
| 4.
Do You Accept Payment In Canadian Dollars? |
Yes!
Please contact us with your desired method
of payment (Paypal, check, money order, or credit card)
and we will send you an invoice for your modified Canadian
Dollar total. We accept CAD and USD only.
We
Currently Accept:
1.
International Money Orders (These are
usually pink. Green postal money orders that are only
redeemable in the USA are not accepted in Canada.
2.
Personal Checks (All checks will have to
clear before items are shipped. This can take up to
21 days if you are ordering from outside Canada.
3.
Paypal (use your Credit Card or Paypal
balance)
4.
Visa or Mastercard (We can accept Visa
and Mastercard orders over the phone at this time.
We are working on a site wide shopping cart which
will include immediate credit card processing.) |
| 5.
Can You Appraise My Item Or Tell Me More About It For
Free? |
No.
If you would like to know more about a jewelry item that
you own please note the following fee scale:
|
Price |
Service |
|
$5.00
USD Per Item |
We
will tell you the approximate age and value
of your item. Our suggested value will not be a professional
appraisal, only approximate value if selling at auction,
to a dealer, or in a full price retail setting.
|
|
$15.00
USD Per Item |
You
can expect to receive as much information as we
can give you about your item. We may be able to
tell you the following:
- Approximate
age, style, designer information, possible materials
used, current desirability, key industry terms that
may be helpful if you are selling on Ebay, and any
other information that we think you may find useful
or interesting.
- Approximate
value if selling at auction, to a dealer, or in
a full price retail setting.
- References
we may have to substantiate our opinions that you
may use when approaching a potential buyer.
- Our
suggested values will not be a professional appraisal,
only a suggested guideline.
|
E-mail
us to arrange for this service. All payments
for the above services must be paid for in full
in advance and are nonrefundable.
| 6.
How Long Will It Take For My Order To Arrive? |
That
Depends. Normal
Shipping time is anywhere from 7 to 13 days from
the time we receive your payment. Please note that
this does not apply to payments made by personal
check. Checks can take from 16-21 days to clear
the bank and orders will not be sent until the end
of that period. To speed up your order, please use
money orders or certified checks.
All
items are shipped by air mail unless a more urgent
service is requested. Please let us know if you
require a special shipping service at the time your
order is placed.
We
can not guarantee the delivery of packages by any
specific date as we have no control over the mail
system or customs. Our quoted time for shipment
arrival is an estimate only.
| 7.
Are You The Joan Rivers Or Kenneth Jay Lane
Company? |
No.
And we do not know how to get
in contact with either of them. Sorry!
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